Friday, January 16, 2009

CANSIM via E-STAT problem

Question

Today was 'live-demo' day for a group of PhD candidates in Social Work, and I was taking them through all of the wonderful StatCan Resources. When I tried to demo "CANSIM via EStat", by clicking on a subject from the right-hand column, I received this message:

ERROR 53: OPENING F:\WWW\ROOT\CII\CII_SUBJ.TPE

They were not impressed....

Is this local to McGill -- or are others getting this message?

I was able to do a search, but that interface is now a 'shadow' of its former self ....

I will be doing more demo's soon, so I hope for a quick fix!

Answer

Here is the E-STAT manager's explanation as to why this problem occurs:

"it occurs because users have book marked an address which is now being redirected. The redirects function very well for static pages, however, there are instances when one tries to generate dynamic pages (such as CANSIM by subject) where the redirect results in the error described below."

The manager suggests that you avoid redirection altogether by accessing E-STAT from the new address:
http://www.statcan.gc.ca/estat/licence-eng.htm

Others had reported this same problem back in November. On November 26, I had sent out an email advising members to change their bookmarks for E-STAT to the new addresses to avoid the problem. I have attached that email to this message for your reference.

Please let me know if this new address does not solve the problem and I will investigate further.

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