Friday, March 13, 2009

E-Stat Access Problem

*Note: Some correspondence translated from the original French.

Question

It seems there's a problem with accessing E-Stat lately. I am getting error messages when clicking on links from the menu at right.

http://estat.statcan.ca/cgi-win/CNSMCGI.exe?Lang=F&CANSIMFile=EStat/Francais/CII_1_F.htm

Answer
The url needs to be updated with the .gc portion

http://www.statcan.gc.ca/estat/licence-eng.htm

Follow-up Question

I thought we were assured that the URLs would be redirected for a
number of months.  Has that not happened?

Follow-up Answer

I don't think redirection is happening to a great extent.

I just found out that some weeks ago we had to change the urls for over 500
Stat Can publications that were linked from our catalogue.  The Collections staff
just went ahead and did it without letting me know there was a problem.
Apparently a Find and Replace technique worked for many of the urls.

But I think it would be useful to be told ahead of time that something
like this was about to occur so we could plan for it.

***

UPDATE:

We been working with Dissemination Division to find solutions to the redirection issues you have found with E-STAT and the Statistics Canada web site in general. Here are the results of their discussions:

1. Redirection for E-STAT addresses has been problematic and the solutions are not straightforward. Therefore, to ensure the E-STAT works correctly you must access it through the following URLs:

English: http://www.statcan.gc.ca/estat/licence-eng.htm
French: http://www.statcan.gc.ca/estat/licence-fra.htm


2. Redirection should be working for the rest of the Statistics Canada site. However, it is clear from your feedback that there are URLs that are not redirecting. If you find a link that is not redirecting properly, please let us know so we can have Dissemination Division fix it. The intention is still that redirects (outside of E-STAT) will work for at least the next 2 years so it is important that we correct any that are not working at the moment.
Thank you all for your feedback and patience on this matter. We will be sure to inform Dissemination Division of any problems you report to us regarding redirection.

Follow-up Question

Would this be a good time to update all the www.statcan.ca links to www.statcan.gc.ca that are scattered across our websites?

If I am asking for E-Stat to be updated everywhere I may as well ask for other links to be done as well

Or are there some areas where this would cause problems?

Follow-up Answer

There are some areas of the site that still have issues with their URLs.  I would recommend holding off on updating all the URLs for the time being until most or all of them are resolved.

In the meantime, please be sure to report any URLs that you find that are not redirecting properly.

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